Child Policy:

• Child under 12 years old sharing with 01 adult: 90% of adult fare
• Child under 12 years old sharing with 02 adults with extra bed: 75% of adult fare
• Child under 12 years old sharing with 02 adults without extra bed: 50% of adult fare
• Child under 02 years old sharing with 02 adults without bed: FOC
  Please note that some suppliers may impose additional fees for infants and children. These will be advised at time of booking.

What CAN be Refunded:

• Some tours may require a minimum number of travelers to operate. The affected traveler will be fully refunded or may choose a similar tour product as a substitute. Should this occur, it would be under very rare circumstances.
• Please note that the product substitute chosen by the traveler may be more expensive than the original product and therefore may be subject to an additional cost.
• Any additional refunds based on extenuating circumstances will depend on the individual tour operator.

What CANNOT be Refunded:

• All hotel and tour schedules are arranged ahead of time. Any person failing to appear on the day of departure will not be refunded.
• No refund will be given for any portions of the tour unused by the traveler after tour departure regardless of circumstances.
• Airfare is completely non-refundable and non-changeable for tours when airfare is included in the final price.
• Hotel extensions and Instant Confirmation products (admission tickets, city passes, etc.) cannot be exchanged or refunded once confirmed.

Our cancellation Policy:

30 or More Days – 100% of total purchase amount can be refunded (Deduct Domestic Airfare as it is completely non-refundable)

16 – 29 Days Prior to Departure Date – 75% of total purchase amount can be refunded (Deduct Domestic Airfare as it is completely non-refundable)

07 – 15 Days Prior to Departure Date – 50% of total purchase amount can be refunded (Deduct Domestic Airfare as it is completely non-refundable)

0 – 06 Days Prior to Departure Date – Non-refundable

• Please note that cancellation fees are calculated based on the date we receive your Cancellation Request via email and travel service start date.
• If a tour is scheduled to depart within the next 6 days, we will not change a traveler’s departure date and will not offer a refund.
• All cancellations must be made directly with Bookingvietnamtour
• In most cases, reservations paid by wire transfer, cash deposit, or money order/traveler’s check/cashier’s check will be refunded via PayPal. FOR REFUNDS PROCESSED BY PAYPAL WITH ANY ASSOCIATED FEE WILL BE DEDUCTED FROM THE OVERALL REFUND AMOUNT.